Technology Policies and Procedures

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NOTE: Nothing in this section shall supersede any applicable University of Louisville policy.

Support

Law School Information Technology Department

The Brandeis School of Law IT Department fully supports the following resources or services:

  • Exam4, including installation and troubleshooting;
  • Computers purchased by and located in the Law School, including the Law Library's two computer labs, classrooms, student organization offices and the Ackerson Law Clinic.
  • Printers purchased by and located in the Law School, including one printer in each Law Library computer lab, two wireless printers and those located in student organization offices.
  • PaperCut, the printing management client required for printing from students' laptop computers.

Users may not modify or repair, or attempt to modify or repair, any hardware, printers or software, including installing applications, or any other technologies in computer labs, classrooms, student organization offices, clinics or any other Law School location. Instead, report problems as soon as possible to the Brandeis School of Law Information Technology Department:

Room 119
502-852-2560
UofLLawIT@louisville.edu
louisville.edu/law/intranet/it/helpdesk

Violation of this policy may result in the student's loss of the use of applicable Law School- or University-provided technology resources and may also violate the University of Louisville's acceptable use policies, resulting in additional sanctions.

The Brandeis School of Law IT Department provides limited support for the following resources or services, which are administered by University of Louisville Information Technnology:

  • Electronic mail
  • Office 365
  • ULink password issues
  • Secure wireless network access (ulsecure)

The Brandeis School of Law IT Department does not support resources or services provided by third-parties, such as Westlaw,  LexisNexis, Bloomberg Law, CALI (consortium for Computer-Assisted Legal Instruction) and Symplicity. Students needing assistance with legal research services or CALI should contact the Law Library at lawlibrary@louisville.edu. Students needing assistance with Symplicity should contact Debra Reh, in the Office of Professional Development, at dkreh@louisville.edu or 502-852-6368.


University Information Technology

University of Louisville Information Technology fully supports the following resources or services:

  • UofL user accounts
  • Blackboard
  • Hardware encryption
  • Operating system issues
  • Malicious software removal

All students' computer accounts, including, but not limited to ULink, email, Active Directory, and ulsecure, are created, maintained and, when appropriate, deleted, by the University of Louisville's Information Technology Security & Account Management unit. Students' use of these accounts is governed by the UofL Information Security Office's policies respecting User Accounts and Acceptable Use and Passwords.


Support for Student-Owned Computing Devices

The Brandeis School of Law IT Department can only provide limited support for law students' computing devices, including laptop computers, tablets, smart phones or other mobile devices. Support is limited to connecting students' devices to ulsecure and wireless printers and use of Exam4 and PaperCut, as described under the section Law School Information Technology Department above.

The Brandeis School of Law IT Department does not support, repair or diagnose any student-owned hardware or operating system issues. Students must obtain such support from their computer's manufacturer, software vendors or a third-party computer repair service.


Law School Technology

Law Library Computer Labs

Brandeis School of Law maintains two computer labs in the Law Library, in rooms 136C and LL21, for the exclusive use of its students, faculty and staff. Each lab features computers or space for up to 12 users, one network printer and one LexisNexis printer.

Computer lab users should be considerate of other lab users by keeping conversation and noise to a minimum and not viewing web or multimedia contact that may be offensive to others.

Classroom and Instructional Technology

The Brandeis School of Law IT Department maintains classroom computers and presentation technologies for use by law school faculty, staff and students, University of Louisville users, and guest speakers and lecturers, to advance the Law School’s teaching mission and community engagement activities.

Student Organization Office Computers and Printers

The Brandeis School of Law IT department maintains desktop computers and printers in the following student organizations’ offices for the exclusive use of those organizations’ officers or editors and members:

  • Journal of Animal and Environmental Law
  • Journal of Law and Education
  • Moot Court Board
  • Student Bar Association
  • University of Louisville Law Review

The Law School’s Student Services Department owns and manages an e-mail service account for each of the above organizations. The service account must be used for contact and communication conducted on each organization’s behalf. Each service account is an independent Office 365 account, which includes 1 TB of OneDrive cloud storage, as well as other Office 365 applications. Each of the above organizations is strongly encouraged to use its Office 365 account to store its electronic files and collaborate among officers, editors and members.


Printing

General

Violation of any rules in this section may result in loss of the use of law school printing or other technology resources.

  1. Each enrolled law student is allocated five hundred (500) pages of printing credit during fall and spring semesters and one hundred (100) pages during summer semesters.
  2. Because LexisNexis printers do not deduct from students’ printing balances, students are advised to print LexisNexis research to its printers. One LexisNexis printer is located in each computer lab.
  3. At any time, students may purchase additional printing credit in the Law Resource Center (Room 272) during normal business hours. Additional printing credit may not appear in the student’s printing account until the next business day. Therefore, each student must monitor his or her printing balance and plan accordingly.
  4. Additional printing credit is sold in three-dollar ($3.00) increments of one hundred (100) pages ($.03 per page).

Refunds

The Law School IT staff will refund printing credit only if a student is charged for print jobs that do not print or the prints are so flawed as to make them objectively unusable. A member of the Law School IT staff shall make those determinations. Refunds will be granted only for the number of flawed pages, and not necessarily for the entire print job. To receive a refund for an aborted or flawed print job, the student must report the problem as soon as possible to the Law School IT Department at:

Room 119
502-852-2560
UofLLawIT@louisville.edu
louisville.edu/law/intranet/it/helpdesk


Exceptions

Exceptions to general printing limits will be granted to the following students in the following manners:

Student Organization Officers, Editors and Members

Editors, officers and members of student organizations, including the Journal of Animal & Environmental Law, Journal of Law & Education, Moot Court Board, Student Bar Association and University of Louisville Law Review should use the organization's office printer(s) for organizational-related work, which will not deduct from the student's own printing account.

Faculty Research Assistants

Faculty research assistants will be granted access to a network printer in the Law Resource Center in Room 272. This printer should only be used for work related to one's assignments as a research assistant.


Examinations on Computer

General Information

Brandeis School of Law permits students to take examinations on computer or by handwriting in exam bluebooks. Typewritten exams are no longer permitted. Taking any examination on computer is a privilege, not a right, subject to individual faculty approval and conditioned on each student’s compliance with all of the requirements and expectations set forth in this policy.

Brandeis School of Law licenses and supports Extegrity’s Exam4 software for use by every student, but cannot and does not guarantee compatibility between Exam4 and any particular student’s computer. Each student must provide:

  1. His or her own computer. The computer must meet or exceed Exam4's hardware and software requirements, which are updated regularly and posted at Exams on Computer on the Brandeis Law Intranet.
  2. A portable storage device, such as a USB flash drive, for storage and submission of completed exams.

Students must also successfully complete a practice exam using the appropriate version of Exam4, under rules established by the Assistant Dean for Information Technology (see Section 2, below). Students taking exams on computer acknowledge and accept that they may be required to take or complete an exam by hand in approved bluebooks if they do not complete the practice exam in compliance with the Practice Test Requirements (below) or in case of pertinent software or hardware problems.

A new version of Exam4, for both Mac and PC, will be available at least once each semester, and each student is responsible for obtaining, installing and testing the most recent version available for his or her exams by applicable deadlines, which are published on the Brandeis Law Intranet and in The Daily Docket e-mail newsletter.


Requirements

Mandatory Training for All Students

  1. First-year students must attend an information, training and policy session on the use of computers on exams. This session will be scheduled before their first exam each fall semester.
  2. Visiting and transfer students first enrolled in any fall semester must also attend the 1L training session. Visiting and transfer students first enrolled in any spring semester must arrange with the Assistant Dean for Information Technology to receive this training.
  3. Any first-year or fall semester transfer student who does not attend the mandatory training session many not use his or her computer on exams until he or she has received training, which may not be offered until the following fall semester.
  4. Any student who cannot attend the mandatory fall semester session because of a foreseeable but unavoidable conflict must notify the Assistant Dean for Information Technology in advance. Any student who does not attend the fall semester session due to unforeseeable, compelling circumstances must notify the Assistant Dean for Information Technology as soon as possible and provide documentation of the circumstances causing his or her absence. The Assistant Dean for Information Technology shall make reasonable efforts to accommodate any such student(s) and provide training before their first exam.

Practice Test Requirements

Each semester, in advance of exams, the Brandeis School of Law IT Department will publicize Exam4’s availability to students and publish instructions for obtaining, downloading, installing and testing Exam4. Each student who wishes to use his or her computer to take any exam that semester must, using the applicable version of Exam4, successfully:

  1. Download Exam4;
  2. Install Exam4;
  3. Properly complete a practice test using Exam4; and
  4. Submit the practice test by the applicable deadline for doing so. Practice test deadlines each semester will be posted on the Brandeis Law Intranet and in The Daily Docket e-mail newsletter, and each student is presumed to have notice of such deadlines.

A properly completed practice test is one on which the student has identified himself or herself using his or her ULink user name (e.g., ldbran01). A practice test on which the student has identified himself or herself by his or her personal name, or a portion thereof, student ID number, a string of sequential or random numbers, etc. is not properly completed.

No student will have satisfied the practice test requirement whose practice test was not successfully submitted electronically using Exam4 by the applicable deadline.

Any student who experiences difficulty downloading, installing or testing Exam4, submitting a practice test, or otherwise complying with these requirements by any published practice test deadline must notify the Assistant Dean for Information Technology on or before the date by which any practice test must be submitted. The Assistant Dean for IT or another member of the IT Department shall make reasonable efforts and/or recommendations to assist the student in complying with the practice test requirement and deadline.

Exemptions, Extensions and Modifications

Exemptions from or extensions or other modifications to the practice test requirement may only be made for cause by the Assistant Dean for Information Technology upon petition from the student seeking such exemption, extension or modification. The Assistant Dean for Information Technology shall not grant any exemption from or extension or modification to any practice test requirement unless the student requesting such exemption, extension or modification has met all of the following conditions:

  1. The student has submitted his or her petition for an exemption, extension or modification to the Assistant Dean for Information Technology on or before the applicable practice test deadline;
  2. The student has made a good faith effort to comply with applicable practice test requirements; and
  3. Reasonably unforeseeable circumstances prevented the student from complying with the applicable practice test requirements.

Penalties

Any student who does not comply with the practice test requirements, as detailed above, may not use Exam4 for any exam for which the applicable practice test was required. By taking any exam using Exam4, a student certifies that he/she has complied with applicable practice test requirements and has received notice from the Law School IT Department that he or she has complied with applicable practice test requirements.

Brandeis School of Law IT staff shall refuse to provide technical assistance or support to any student who has not complied with applicable practice test requirements and who attempts to circumvent those requirements by taking any exam using Exam4.

Additionally, Law School IT staff shall refuse to provide technical assistance or support, including use of any external storage media, to any student who cannot successfully submit his or her exam electronically and who has failed to supply his or her own USB flash drive on which to save and submit an Exam4 exam.

If the identity of any student who has not complied with applicable practice test requirements, as detailed above, and who takes or attempts to take any exam using Exam4 becomes known to a member of the IT staff, the Assistant Dean for Information Technology shall notify by written letter the Assistant Dean for Admissions & Enrollment Management, who will place a copy of the letter in the student’s file.

Exam Day Procedures and Support

Before Exams

Brandeis School of Law IT Department staff will be available to provide technical support for least one (1) hour before any exam on which students are permitted to use Exam4, during all such exams and for a reasonable time after any such exam has ended. Each student planning to take an exam using Exam4 must bring:

  1. The computer on which he or she has successfully installed and tested Exam4, along with the computer's AC adapter/power supply and fully charged battery or batteries;
  2. A functioning USB flash drive;
  3. Approved bluebooks, which are available from Student Services and/or the Dean on Duty at the time of the exam; and
  4. Ink pens or other writing instruments.

Each student planning to take an exam using Exam4 must:

  1. Report to the assigned exam room;
  2. Set up and boot up his or her computer and log on to the University's secure wireless network, ulsecure;
  3. Start up Exam4, provide one's assigned exam number and other information at the appropriate prompts, stop at the screen that says "Wait!" in large red letters; and
  4. Click Begin Exam only when instructed by the professor that he or she may begin the exam.

An Exam4 file is not like a conventional word processing document. It is encrypted and cannot be modified once the student has ended an Exam4 session. Therefore, it is extremely important that each student:

  1. Correctly identify himself or herself using his or her assigned exam number;
  2. Correctly provide any other information, such as a pledge, as instructed by the professor; and
  3. Do nothing that will disclose the students identify to the professor or otherwise compromise his or her anonymity.

No member of the Law School IT Department may correct students' mistakes or make other modifications to any Exam4 exam.

Troubleshooting Procedure

1. Any student whose computer exhibits a problem or irregularity in anticipation of taking, while taking or having immediately taken an exam using Exam4 must bring his or her computer and AC adapter/power supply immediately and directly to an on-duty member of the Brandeis School of Law Department and describe the problem(s) in as much detail as possible.

2. The IT staff member on duty will complete and Exam4 Incident Report, noting:

  • The time the student arrived
  • The student's name, exam number, exam and professor;
  • The nature of the problem;
  • Steps taken to resolve the problem and whether the problem was resolved; and
  • The time the student leaves.

3. The IT staff member will transmit the Exam4 Incident Report to the Dean on Duty.

4. The student must next visit the Dean on Duty, who will determine whether to allow the student additional time, and if so, how much.

5.  The Dean on Duty will discharge ethe student to resume the exam, noting additional time or other consideration the student shall be afforded to complete the exam.

Following Exams

Upon the student completing and electronically submitting an exam, Exam4 will confirm that the exam was successfully submitted. However, students may further confirm their exam submission on the monitor in the IT Department hallway.

Any student who cannot successfully submit his or her exam electronically must save the exam to a USB flash drive and immediately bring the flash drive to an on-duty member of the IT Department, who will copy the encrypted exam file and return the flash drive to the student.

Any student who cannot successfully submit his or her exam electronically and who has failed to bring a USB flash drive on which to copy the exam file will be refused technical assistance or support (see Section 3, Penalties, above).