Financial Aid


Office of Student Financial Aid

The Office of Student Financial Aid serves prospective students, current students, and their parents with financial aid questions and needs.

Call center: (502) 852-5511
Campus location: 110 Houchens Building, Belknap Campus


On the Student Financial Aid website, visitors can access the following:

  • Term-specific information on aid disbursement, residual funds, and financial aid advances;
  • Financial aid news and upcoming important dates;
  • Aid application and processing instructions;
  • Award sources and types;
  • UofL and outside scholarship postings;
  • Consumer information.

Email Service Account

Send your email questions to For specific account information, current students must email the office from their UofL account. Email responses typically occur within 3 business days.

Call Center

Contact the call center at (502) 852-5511 from 9:00 a.m. to 5:00 p.m. Monday through Friday. On Thursdays, the call center opens at 12:30 p.m.

This service is intended to assist prospective students, current students, and parents with their general financial aid questions. We ensure students' privacy by not disclosing account-specific information. Current students should have their student ID number ready when calling.

Office Hours

The Student Financial Aid Office provides walk-in counseling to both current and prospective students Monday, Tuesday, Wednesday, and Friday from 9:00 a.m. until 5:00 p.m.

On Thursdays, the office and call center are open from 12:30 p.m. to 5:00 p.m.

Check the Student Financial Aid Office website for special hours during the August and January class registration periods.